FAQs

 

General

  • alive Academy offers a fully online learning experience on our virtual campus, accessible via smartphone, tablet, or desktop. This flexibility caters to all lifestyles, whether you're a busy parent, a working professional, or constantly on the go.

  • alive Academy stands out from other schools in several key ways:

    Global Recognition and Accreditation: alive Academy is globally recognized and accredited, ensuring that your certification is respected and valued worldwide.

    Flexible Enrollment: Start your courses anytime, without the need to wait for a traditional cohort or semester to begin. This flexibility allows you to pursue your education at your own pace.

    Affordability: We understand the importance of accessible education. Our courses are designed to be affordable, making high-quality learning accessible to a wider range of individuals, without compromising on the quality of education you receive.

    In-Depth Materials: We don't merely skim the surface of nutrition; our courses are designed to make you a true master in the field.

    Diverse Learning Styles: We recognize that individuals have unique learning preferences. We offer a variety of learning materials and resources, including video lectures, audio content, digital textbooks, and physical study materials. This diversity in learning styles ensures that you can engage with the course material in a way that best suits your learning style and preferences.

  • alive Academy offers science-based education that delves deeply into nutrition, equipping you to provide personalized support to your clients. Our curriculum prepares you to become an industry expert with a focus on tailored, individual solutions.

  • While we don't have instructors, our dedicated Student Services and Support team is here to assist you. You can book office hours with us, or reach out via email or phone with any questions you may have.

  • Founded in 1992 - alive Academy has been a leading provider of certified, holistic, education for over 30 years.

  • Absolutely! alive Academy has has received program approvals from organizations in the U.S., Canada, and internationally.

    Explore our Accreditations and Partnerships Page for comprehensive details on our esteemed recognitions and credentials.

  • Yes! Your success is our priority. To ensure you have all the help you need, we offer several convenient ways to get in touch with us:

    Live Chat: For immediate assistance, use the live chat feature on our website.

    Phone and Email Support: You can reach out to our dedicated Student Services team via phone at 800.663.6513 or email at studentservices@aliveacademy.com

    Scheduled Office Hours: For more in-depth assistance, you can schedule a one-on-one session with our team.

    We're here to help you every step of the way in your educational journey.


Registration

  • You can enroll in courses or programs directly online or contact us toll free at 1-800-663-6513.

  • For digital courses, you'll get access upon signing your registration forms, allowing you to dive into your studies right away.

    If you've opted for printed materials, students can generally expect delivery within 3-6 business days.

 

Payment & Funding

  • We accept Visa, MasterCard, American Express, Visa Debit, Pre-Authorized Debit Payments and E-Transfers.

  • Yes! We offer flexible payment options with low monthly installments, all at zero interest.

  • While we don't currently accept student loans, we have taken steps to ensure that our students can still benefit financially. Alive Academy is proud to be certified by Human Resources and Skills Development Canada (HRSDC). This certification allows us to issue official tuition tax receipts (T2202), which means that both students and employers can claim a portion or even the entirety of their tuition fees as a tax deduction, providing a valuable financial advantage.

  • Yes you can. alive Academy is an approved RESP eligible institution.

  • Yes. All required materials are included in the course fees.

  • Step 1: Explore our wide range of courses and programs to find the one that interests you.

    Step 2: On the course page, click the " Buy Now" or "Enroll" button to begin the enrollment process. Your selected course or program will be added to your shopping cart.

    Step 3: During the checkout process, you'll see a field labeled "Discount Code or Gift Card." Enter the gift card code in this field. The code is typically a combination of letters and numbers and is case-sensitive.

  • Yes, we do! alive Academy is certified by Human Resources and Skills Development Canada (HRSDC), enabling us to provide official tuition tax receipts (T2202). This allows students to claim a portion of their enrollment fees as a valuable tax deduction.

    Enrollment fees are broken down into the following components:

    • Tuition
    • Registration
    • Textbooks
    • Shipping
    • Other expenses (including Financing)

    Of these, only the tuition costs are eligible for a tax credit, a change implemented by the CRA in 2017.

    To access your T2202 tuition tax receipt, simply follow these easy steps:

    Step 1: Visit aliveacademy.com.

    Step 2: Click on the 'Tax Login' link located at the bottom of any web page.

    Step 3: Log in using your Username and Student Number

    Step 4: After logging in, you can download your original receipt. Please note that subsequent downloads will be marked as duplicate copies.

  • Only the tuition portion of enrollment fees are eligible for a tax credit. Enrollment fees are broken down into the following components:

    • Tuition
    • Registration
    • Textbooks
    • Shipping
    • Other expenses (including Financing)

    You’ll find a breakdown of your enrollment fees on your registration forms.

    Additionally, as per The Income Tax Act, receipts issued will only cover study periods during each particular taxation (calendar) year. For example, if you purchased and started a 24 week course in September a partial tuition amount from September to December will be assessed on your T2202. The remainder of your tuition amount will appear on next year's tax receipt. If, on the other hand, you started your 24 week course in April that ended in December, the full amount of your tuition would be claimed on your T2202.


Course & Program Info

  • Our courses are designed to accommodate all learning styles, featuring eBooks, Textbooks, printable lessons, presentations, videos, and audio materials.

  • Advantages of eBooks include:

    Portability and Accessibility: Carry your course materials in the palm of your hand. Whether on a tablet, smartphone, or e-reader, your textbooks and reading materials are always just a click away.

    Search and Navigation Features: You can quickly navigate to specific sections or find key terms and information using the built-in search functionality.

    Audio Learning: eBooks offer a read-aloud component, transforming the written word into an auditory experience. This feature not only assists those with visual impairments but also caters to auditory learners and those who prefer listening to content while multitasking.

    Interactive Learning Experience: eBooks include multimedia elements like videos, interactive graphs, and quizzes. These features make the learning process more engaging and can help in better understanding and retaining the material.

    Instant Access: eBooks provide immediate access to content, ensuring you can start reading or studying without any delay.

    Space Efficiency: eBooks eliminate the need for physical shelf space, making them an ideal choice for individuals with limited living or storage areas.

    Environmental Sustainability: Opting for eBooks is a step towards environmental responsibility. By reducing the need for paper, eBooks contribute to saving trees and decreasing the carbon footprint.

  • Courses range from 3 to 6 months in length and diploma programs range from 6 months to 2.5 years. The time you take to complete your studies depends on your goals and commitment level.

  • Yes! And we love to see our students blazing through their courses, achieving their goals faster than expected. Your success is our inspiration!

  • All students are welcome to request up to two extensions.

  • Certainly, we understand the value of recognizing your prior academic achievements. At alive Academy, we offer the possibility of transferring credits for courses you've completed at other academic institutions. However, there are some important guidelines to keep in mind:

    Relevance and Regency: The course you're seeking a transfer credit for must have been completed within the previous five (5) years, in line with new regulations and the dynamic nature of the natural health industry.

    Eligibility for Diploma: To be eligible for our diploma programs, a minimum of 75% of your courses must be taken through Alive Academy. This ensures a well-rounded educational experience.

    Application Process: Transfer credit requests must be submitted before enrolling in the course for which you seek credit. Once you've enrolled, we won't be able to issue transfer credits or refunds for that specific course.

    Documentation: To initiate the transfer credit process, please contact our admissions team to request a Transfer Credit form. Complete and return this form, along with the required payment, to alive Academy. Note that we only accept official transcripts and do not accept photocopies or faxed copies. Out-of-country transcripts should be accompanied by a current resume and course outline, highlighting relevant courses on accompanying documentation.

    Transfer credits are not accepted for the Natural Health Fundamentals or the Nutritional Counselling certificate courses.


Exams & Tests

  • You'll receive your test/exam results instantly. Your hard work pays off right away!

  • Our final exams are conducted with the utmost integrity and security. We use a built-in proctoring service called Integrity Advocate, which is seamlessly integrated into your online learning platform. This ensures a secure and fair examination process for all our students.

  • Yes, we offer accommodations for students with learning disabilities. Please contact our Student Services team to discuss your specific needs and how we can support you.

  • All final exams are open-book, three-hour exams consisting of 100 true or false and multiple choice questions. Final exam questions are based on the information covered in the lessons.

    Final exams will not be returned to students. Answers to final exam questions are not provided to students; only the score is given.

  • Students are allowed one opportunity to retake an exam.


Graduation & Careers

  • Yes! When you graduate from one of our diploma programs, you will earn the title of Certified Holistic Nutritionist or Certified Nutritional Counsellor (depending on your program). You may also pursue further credentials with our partners. Explore our Accreditations and Partnerships Page for more details.

  • The possibilities are endless. Our graduates embark on diverse and rewarding career paths within the natural health and wellness industry. Some of the exciting career options available to our graduates include:

    1. Holistic Health Practitioner

    2. Nutrition Consultant

    3. Health Coach

    4. Wellness Coach

    5. Natural Health Educator

    6. Holistic Nutritionist

    7. Integrative Health Practitioner

    8. Wellness Program Coordinator

    9. Health and Wellness Writer

    10. Corporate Wellness Consultant

    These are just a few examples. Our comprehensive programs prepare you to make a meaningful impact on people's health and well-being, whether you choose to work independently, join an established practice, or pursue entrepreneurial opportunities.

  • A Nutritionist, Nutritional Consultant, and Dietitian each play distinct roles in the field of nutrition and wellness. A Nutritional Consultant specializes in natural health and nutrition, offering unbiased advice with a focus on integrative nutrition therapy, bio-individuality, and optimal well-being. They do not diagnose or treat diseases but provide nutritional information and dietary guidance, tailoring recommendations to an individual's unique biochemistry. The title Nutritionist is often used interchangeably with Nutritional Consultant and may lack legal protection in many regions. On the other hand, a Dietitian holds a Bachelor's degree in foods and nutrition, specializing in institutional diets and food service management, and is regulated by provincial legislation. While Dietitians focus on creating diets for hospital patients, school food service programs, and similar settings, they may not typically follow a holistic approach to nutrition. Understanding these distinctions can help individuals make informed choices based on their specific needs and preferences in the field of nutrition and wellness.

  • Yes! Services provided by graduates are often covered by insurance. The extent of coverage can vary based on the specific insurance plan they hold.


    The following insurance companies cover nutritional counselling:

    Manulife, iA Financial Group, GreenShield Canada, Equitable Life Insurance, ClaimSecure Inc. and Blue Cross Alberta.